There are many different things to think about when you go looking for a top-notch air conditioning service company. For instance, you have to make sure they have certified personnel and they are trained properly to do the job. Plus, you have to make sure that they have modern ac units and a dependable system. Here are some things to look for when choosing a service:
Find out who’s in charge of the call center. Call the day before you need help and ask if anyone is going to be available to take your call on that day. Most companies will have an available representative during normal business hours. If not, ask to be transferred to someone.
Ask about warranties and guarantees. Some top companies offer a full one-year warranty on all of their equipment and parts. Others offer a short three-year warranty on the air conditioning unit and parts. Choose the one that offers the best combination of warranties and service.
Get to know the technicians. Find out how long they’ve been in business. You should also ask them how many ACs they have running at once. The more people there are, the more likely it is that they’ll have your AC running at its best. And, remember that newer models run cooler than older ones.
Inquire about the training and experience of the air conditioning service company employees. Find out what kind of training they have in installing and repairing air conditioners. Obviously, you don’t want to hire someone with no knowledge of air ducts or electricity.
Get a breakdown of all of the costs. Make sure that the monthly fee covers the total time it takes to get your air conditioning unit repaired and back to working properly again. You should also find out what the monthly fee covers, whether it’s just the labor or other miscellaneous fees.
Find out what kind of reputation the service company has in your local community. Find out who else recommends them. What kind of satisfied customers are their other clients? Most importantly, ask about the background of the technicians that will be working on your air conditioning system. If anyone has had complaints against them in the past, that could mean a problem in the future.
Get a written estimate on the cost. This will help you to really know what the total repair will cost you. If you aren’t offered a written estimate, ask if you can call the customer service number for the company and get an estimate over the phone. A good service company will always give you an estimate in writing before the work begins.
Take time to research the different brands of air conditioners that are available on the market. You may find that one brand is better than the others. The same is true with warranties. Read through all of your options thoroughly and make a decision based on your own personal needs. When it comes down to it, the choice is yours.
Get a few price quotes from local companies. You want to get several price quotes so that you can compare the prices. However, don’t get too much into the process until you have compared the quotes. It’s best to get several quotes to ensure that you are getting the best deal. Just because you are paying a lower rate now doesn’t mean you will always get that rate next year when you decide to buy a new air conditioning system.
Ask the service company about warranty service plans. Some companies offer warranty support for a certain period of time or even offer a year-long warranty on their air conditioners. It’s up to you to find out what kind of service plan you want. It will help you to determine how much the total cost will be. For example, if you find that the price to have it installed is more than what you currently pay for it, you may want to consider a longer service plan with additional perks like free installation or even money off your bill.
Hire a professional to install your top-notch A/C unit. When you hire an air conditioning service company, you can trust that they will take the time to properly install your system. You want them to know exactly what parts you need to have installed as well as how to do the job right. If you do the work yourself, you may discover that you just have to spend more time repairing the unit or trying to figure out what went wrong.